Organisation-Wide Project

“It has been a pleasure to have Engage run projects in our homes for the past two years. We have been very conscious of the needs of people living with conditions such as dementia but, until we started working with Engage, we were at risk of overlooking many of the barriers experienced by residents with hearing loss. With Engage’s involvement, team members have been motivated and have developed skills to include residents with hearing loss, both with and without dementia. Engage has been an invaluable asset to us and they have greatly enhanced our abilities to deliver outstanding relationship-centred care. “

"Jewish Care is proud to be associated with Engage since its foundation seven years ago. We are delighted that their work in our homes has solidly helped hone their courses and packages so that they are most effective care home environments. Their input in Jewish Care’s homes has helped countless numbers of our residents enjoy their final years and months with us that otherwise would have been compromised by hearing issues. I highly commend them for their steadfast commitment to residents’ wellbeing and exceptional skills in staff development."

"Engage’s impact was immediate. Staff left the training with a buzz of excitement stating that their eyes were opened to the experiences of residents with hearing loss. As soon as the Mino became available, we began to hear how it transformed individual resident’s experiences. Staff members came forward to become Hearing Loss Champions and they have been working enthusiastically to support residents with hearing aids, ensuring that faults are dealt with quickly. We are all much more aware of the environment and addressing unnecessary noise. For example, following his training, one of the catering staff fixed the wheels of a trolley so that it did not make noise when being wheeled in communal areas. So many little things, that we previously overlooked, have mounted up to become transformative in Heathlands’ approach to hearing loss."

"At Beis Pinchos, we pride ourselves on being responsive to our residents’ needs. We were aware that our knowledge of hearing loss needed to be improved and so we approached Engage. Our staff gained so much knowledge and motivation from the training and many came forward to become Hearing Loss champions. Within the first week we were already implementing changes to empower residents with hearing loss and improve their social engagement experiences. We continue to work closely with Engage to implement our action plan."