Are you confident that you are giving the right support to service users living with hearing loss and dementia?
In our experience, we have found that staff and care providers are struggling to meet the hearing loss support that people living with dementia need and deserve. This can lead to poor customer satisfaction and negatively impact the business.
Are you seeking to address this?
Did you know approximately 80% of people living in dementia environments are living with hearing loss too? This often presents enormous challenges for them and for their care staff.
For the people living with hearing loss and dementia, this can result in increased levels of anxiety, depression and sometimes agitation and aggression.
For the care staff, this can lead to feelings of inadequacy and helplessness in providing the necessary support, contributing to lower job satisfaction.
Engage’s high quality training courses enables staff to understand this dual diagnosis and to find person-centred ways to ensure the communication needs people living with hearing loss and dementia are met and their overall wellbeing is supported.
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